About the spa

All staying guests may access the gymnasium free of charge.  A ¥1,600 fee applies for guests wishing to use wet areas - men’s/women’s locker rooms, relaxation area and sauna.

Check-in

Please arrive 20 – 30 minutes prior to appointment to take full advantage of our facilities. Appointments begin promptly at the time scheduled. If you arrive late, the appointment is shortened to allow the technician to be on time for the next session.

Policies

In consideration of other guests, we ask that cell phones and pagers are turned off. Alcohol and smoking are not permitted. We encourage the use of your in-room safe deposit box.

Therapists

You may request a male or female therapist, however, we cannot guarantee the availability of any particular therapist. All of our licensed therapists are properly trained to ensure your comfort at all times.

Special Needs

Please advise upon booking of any allergies, ailments or disabilities, especially if you have high blood pressure or you are pregnant.

Clothing

We provide you with a robe and slippers and you are draped during your massage. For Shiatsu or Revival Massage, shorts and t-shirt are required.

Communication

Please communicate with your technician to ensure satisfaction and to customize your services to fit your needs.

Reservations

Advance reservations are strongly recommended – please contact the hotel concierge to request a treatment. Prices are subject to change without prior notification.

Cancellation Policy

Cancellations and changes for treatments are accepted up to 4 hours prior to appointment without incurring a charge. Without this notification, you are charged in full.

Hours of Operation

Fitness 6:30 - 22:00 daily
Spa Treatment 10:00 - 22:00 daily

Age Requirements and Regulations

Children under the age of 16 are not permitted in Riraku Spa and Fitness.

Spa Suite

You may enjoy your treatment with a relaxing 30-minute herbal bath in a granite bathroom with Jacuzzi. You can choose the Spa suite as your requirement. We have one bed room or two beds room, when you choose the two beds room you may have treatments for two persons at the same time. (Spa Suite usage extra charge JPY 3,240 per room)